Date: 12 October 2013
Location: Thailand - Rayong
Inquiry: The gearbox (European industry) is damaged in the multi wire machine
Solution: Replace the fund with a new one (Chinese industry)
the event:
Date: 11 October 2013 (first day)
Receiving the company to contact a customer in Thailand to repair the gearbox in the wiring machine
Date: 12 October 2013 (Day 2)
The airline ticket was reserved for Thailand - Bangkok
Date: 12-13 October 2013 (Day 3 - Fourth Day)
Damaged parts were inspected and repaired.
Date: 22 November 2013 (fourth day)
The arrival of the technical team from the company to the client site
Replace the damaged gearbox with a new one
Finish the task successfully, and celebrate this success
Date: 1 August 2017
Repair and reuse the machine
Results:
Reduce maintenance time: Reduce the time by 5/1 from the original time
Reduce maintenance time: Reduce the cost of maintenance by 15% of the original cost
Quick response to customer requests
Continuous technical support, at competitive prices